I can no longer support DigiTrax.

KARAOKE SCENE MAGAZINE ONLINE! - I can no longer support DigiTrax. Public Forums Karaoke Discussions Karaoke Scene's Karaoke Forums

Home | Contact Us | Site Map

Karaoke Forums Karaoke Scene	You need a Frames Capable browser to view this content.
Homepage What's New Karaoke Forums Showcase Directories Club Directory KJ Directory Photo Gallery Song Search Events Calendar KaraokeFest SongBurst Sales Order Magazine Premium Membership

FAQ

Custom Search

Social Networks

Offsite Links

It is currently Sat Jan 11, 2025 1:00 am

View unanswered posts | View active topics

Karaoke Forum » Public Forums » Karaoke Discussions

All times are UTC - 8 hours

Forum rules

Please click here to view the forum rules

Page 2 of 2

[ 23 posts ]

Go to page Previous 1, 2

Print view

Previous topic | Next topic

Author

Message

Lord Burnstrum

Post subject: Re: I can no longer support DigiTrax.

Posted: Sun May 17, 2015 5:14 am

Advanced Poster

Joined: Tue May 03, 2011 2:17 pm
Posts: 413
Location: United Kingdom
Been Liked: 38 times

Tend to agree with a lot of the points raised.

If it's Chartbuster tracks you're after, the majority of their tracks are available on Proburn (custom disc only) and Select-a-track, for those who can access these sites.

If I'm not mistaken, if a consumer requests a receipt, the business is legally obliged to provide one. Unless that is just UK/EU law.

Top

Cueball

Post subject: Re: I can no longer support DigiTrax.

Posted: Sun May 17, 2015 5:39 am

Extreme Poster

Joined: Sat Oct 20, 2001 6:55 pm
Posts: 4433
Location: New York City
Been Liked: 757 times

This is my receipt from Digitrax/Karaoke Cloud:

Date Amount Method Description
12/17/2012 $14.99 Credit Card: xxxx Downloads
12/17/2012 $14.99 Credit Card: xxxx Downloads

As you can see, that really tells me a lot (heavy sarcasm here).

Top

Cueball

Post subject: Re: I can no longer support DigiTrax.

Posted: Tue May 19, 2015 1:15 pm

Extreme Poster

Joined: Sat Oct 20, 2001 6:55 pm
Posts: 4433
Location: New York City
Been Liked: 757 times

Here's the response I just received:

Digitrax Rep wrote:

Sorry for the delay, I was trying to see if I could get additional info.

It appears that the threads below are all about the system not creating and accurate receipt. We have been working to correct this problem, we hate it as much as you do! So far they have been unable to fix the problem so we are looking at different options but due to contractual obligations we have to wait. It is frustrating for all of us and we know we are losing sales because of it. All I can do for now is, if you NEED something you can’t get from somewhere else, let me know and I will manually create you a receipt.

Please let me know if you have any other questions or need anything else.

Top

Page 2 of 2

[ 23 posts ]

Go to page Previous 1, 2

Karaoke Forum » Public Forums » Karaoke Discussions

All times are UTC - 8 hours

Who is online

Users browsing this forum: No registered users and 434 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum