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PostPosted: Wed Dec 14, 2011 9:23 am 
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The few times I have had to contact Chartbuster, I have not had much luck with email. But if you call them or catch them on live chat, you will get very nice people who will do backflips for you.


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PostPosted: Wed Dec 14, 2011 10:56 am 
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I just called Greg at CB and left him a message. I truly hope I don't have to start including Chartbuster interactions on http://afairrotation.wordpress.com :/

-Chris

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PostPosted: Wed Dec 14, 2011 12:59 pm 
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I went ahead and got the PHM disc for the last couple months, although not really happy with them, they don't seem to be 'mainstream' hits but more off the wall (lower cost) artists.

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PostPosted: Wed Dec 14, 2011 1:40 pm 
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I find it funny that with Chartbuster being a member here and their last time on was Dec 13 that they have not responded to this question.

You would think that if they wanted to keep good customer relations with KJ's that they would let us know what is going on with them, not us relying on second hand information.

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PostPosted: Sun Dec 18, 2011 8:34 am 
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I had started my CB Certification the end of Oct. Got a few emails from Paula Riffle and then nothing after I sent in my song file list. I have tried to send a couple of emails to see what is going on and NOTHING! I paid my $199 through Paypal. I'm about ready to put in a grievance through them to get my money back! Along with not receiving any monthly update disks.

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PostPosted: Sun Dec 18, 2011 8:59 am 
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Wow... there's a whole lot of "weirdness" going on with CB.....

(toe twisting in the sand)

I wonder what's going to happen in the future......


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PostPosted: Sun Dec 18, 2011 1:35 pm 
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KODAA Enterprise wrote:
Along with not receiving any monthly update disks.

At least they do not charge your account until they actually send something.

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PostPosted: Tue Dec 20, 2011 10:48 pm 
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Lonman wrote:
KODAA Enterprise wrote:
Along with not receiving any monthly update disks.

At least they do not charge your account until they actually send something.


True enough, and an update: I have finally received ONE of 5 discs ordered.

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