Karaoke Forums

Hey gang, long time no see. A few months back based on some recommendations, I visited the SBI karaoke website. Killer selection, not bad on the pricing for what they have. So I get a friend of mine to place an order for some of the NIN stuff they have.
Okay, now this is back in Dec. Here we are today and still no confirmation, no answer to phone calls, no answer to emails, and yes they have already charged his CC account. Now to be honest, I haven't searched the forums for other topics on this site, so if the trains already left the station and I'm out of the loop on this subject, oh well my bad, but then again, tuff sheeit, I'd still like to hear from someone who's actually had some dealings with this company. All I want is either the music that my friend paid for, or his CC charged back and I'll wipe my hands clean of them. Now some of you may ask, well if you did it in Dec. how come you're just bringing it up now...well the answer to that, is my friend has been on business in China for the past month. I believe he placed the order right after xmas and had to leave the states right after New Year, but he has still tried to get in contact with them, but without result. He finally got back this past Monday and today is the first chance I've had to talk with him about it.
Thanks for your time, I hope everyones doing great, sorry to just pop in and (@$%&#!) then head back out, but I'm sure you understand my concern.
Thanks again,
James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

I know when I ordered my AIC disc they did tell me it would take minimum 6-8 weeks, which it was closer to 8 weeks when I finally received.  So I wouldn't give up all hope yet.

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LIKE Lonman on Facebook - Lonman Productions Karaoke & my main site via my profile!

Okay, cool deal Lonman, thanks. The only problem that I still have is that we ordered the downloads and they were suppose to send us a confirmation via email. I mean we have no record of the transaction, they never sent a purchase confirmation or statement, nuttin. But thanks again man, I really appreciate it.
James

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

Hmmm, you should have had some kind of confirmation email.  That's strange.  I know others who have used them as well with no probs. so hopefully it's just because they're backlogged or something.

_________________
LIKE Lonman on Facebook - Lonman Productions Karaoke & my main site via my profile!

I bought a CD of their stuff took about 6 weeks to arrive, but was good quality music (this was about 5 months ago).

Apparently select-a-track sells a lot of the SBI tracks at about the same cost as direct from SBI for download (or custom cd). (2 pounds or about $4 a song)

I bought some SBI tracks last week through select-a-track download. Select a track had me downloading the (SBI) songs within 15 minutes. I got another 20 or so David Bowie songs that I think are made by no-one else this way.

A whole bunch of the SBI tracks are ones that can not be found anywhere else, and so far I cant say anything bad about the sound or lyric quality.

Sometimes international e-mails involving "you have purchased or other business deals" can be blocked by spam filters and that could have been the problem....

Guys, can't thank you enough for your speedy response on this issue. I have written them via my email in hopes of contacting them and completing the purchase. Will post their response if and when it becomes available.
Thanks again,
James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

I've ordered two discs from them... loved them.

ANd yes, it does seem to take longer.

I'd contact them tomorrow, though. TWO months is ridiculous!

They did respond to my email on Friday. They emailed my friend back apologizing for the confusion and would solve this ASAP. But what they didn't say was if they were gonna allow him to directly download the material or if they were going to burn a disc and send it to him.....you know I love the selection that this site has, but my god could they be any more confused and disorganized. So I guess once again we're in hurry up and wait mode. I just feel bad that I got my friend involved in any of this but he had the highspeed and I didn't. So we'll just have to wait and see folks, thanks again for your input.
James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

I'll admit that finding songs on that site is a pain.

Try emailing them and asking for a spreadsheet of their available songs.

Be careful. I think in the listing will also be those from their regular sbi site that does normal backings without karaoke graphics or lyrics. So you have to be VERY specific about what you're asking for!

Or get good at a karaoke producer program to add lyrics...

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LIKE Lonman on Facebook - Lonman Productions Karaoke & my main site via my profile!

the sad part is I DID that Lonnie... Put a great graphics swiping of "The Goodbye Girl" only to have them release it a few months later! !

Hi James

Ive been purchasing discs & some downloads from SBI for a few months now, the service I have received has been exceptionally good.
Jim, Mel & the team at SBI are most helpful & address any problems immediately & satisfactorily, when contacted by email.
I live in Australia & it takes about 3 weeks to receive discs, sometimes it can vary & be quicker than this.
Jim is great at listening to customer needs of new song releases, which is testimony to the comprehensive song library they have.
James, I am very satisfied with the service & product from SBI & do not hesitate in ordering from them.

Regards
Janeen

Well we finally got three of the six tracks that we ordered, with a note saying that the rest would follow soon.........that's been four days ago now....WTF
Come on people, I'm sorry, but I beg to differ on this exceptional and immediate response that you folks keep bragging about. I'm just not seeing it. What I see is a very disorganized group of individuals with no sense of urgency what so ever. They have the money but for some odd reason can't seem to get their act together to fulfill the obligation of service.
So let me put it this way, if you ran your karaoke business the way these folks run theirs, how long would you last in the market. The only leverage they have is that they have a killer selection of some NIN and David Bowie tunes. Trust me, if I could get this material from any other source, I would do it and this company would not get another dime of my money. So if you by chance know these folks, tell them to get their act together. I have to run my shows on a time schedule, that's how I get paid, I can't do it when I feel like getting around to it. I expect the companies I do business with to have the same attitude and sense of urgency.

James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

what you're describing is certainly not unique. Over at the SCBB site, someone recently complained of a problem with the new Austrailian custum disc site. Despite a few others saying how good the service was, this one guy got skrewed over.

ANd I can't say I blame you.

I just know I never had any issues with them! Sorry James!

As of this writing, we still have not been able to get our other three tunes from these guys. They sent an email saying they were available at some third party website, sendit something dot com, but there was nothing there??????
So after this transaction, these folks can kiss my arse.
I did however check out Select A Track and they had almost everything that I wanted from SBI to begin with, plus some other killer stuff I had been looking for.
So I ordered up something like 12 tunes, which was about 56 bucks including their VAT charge and shipping. Lot of money for so few tunes, but hey I don't really care as long as they deliver the goods. But if I'm not mistaken their rates are cheaper than SBI for the same songs.
But hey where else am I gonna find tunes like 'Five Years' and 'Moonage Daydream' by Bowie on karaoke? Got some Alice in Chains and Soundgarden and even some Rammstein while I was there, so yeah I'm a happy camper
But forget SBI, they'll never get another dime from me directly, but hell yeah I'll be a hypocrite and order their stuff from another website...
later,
James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

And hey, a huge thanks to everyone on this. Even the folks that recommended SBI, I mean if I hadn't gone there, I wouldn't have known about the Bowie stuff, so it's all good in my book. I just didn't want folks to think I was dissin them over this. If you've had positive transactions with them, hey that's great, I'm only sorry mine didn't turn out the same way. And thanks for the hookup on Selectatrack, I imagine I'll be doing some business with them on a regular basis. So I just wanted to let you know although I was pissed at SBI, I of course didn't mean to sound crass or ungrateful for everyones help, I really appreciate it.
Take care,
James
maninblack

_________________
I serve no man and am loyal to only one God.

Being critical of a person's success in any respect speaks volumes about the lack of your own.

Love as though you've never been hurt, Dance as though no one's watching, Sing as though God Himself were listening.

I know it is great, Bowie is the most sung artist at my shows....

I got the Moonage song just last month along with several other bowie songs from select a track (now up to 62 different Bowie songs).

Someone sang it at my show last night. Sound quality was great.

As far as I can tell SBI is the only company that has made at least 30 of those Bowie songs.

Already in just 5 shows, about 6 of the new Bowie songs have been sung at least once, many several times. A couple of them I didn't really know myself but my singers did. And that was with my main Bowie fanatic regular singer out of town. Even at about $4 a song it is worth it over having a bunch of songs that won't get sung.

Noticed this yesterday on karaoke.com:
Legends
LS001 songlist
David Bowie
$17.99

Absolute Beginners  Bowie, David  
Ashes To Ashes  Bowie, David  
Changes  Bowie, David  
China Girl  Bowie, David  
Drive In Saturday  Bowie, David  
Golden Years  Bowie, David  
Jump They Say  Bowie, David  
Let's Dance  Bowie, David  
Life On Mars  Bowie, David  
Rebel Rebel  Bowie, David  
Rock N Roll Suicide  Bowie, David  
Sorrow  Bowie, David  
Space Oddity  Bowie, David  
Tonight  Bowie, David  
Under Pressure / Let's Dance  Bowie, David  

--------------------------------------------------------------------------------

yeah, but Legends is SOOOO hit and miss! fair warning.

MIB, sure sorry SBI did ya wrong!

Those bowie songs are the standards and I have that disk.

How about this list (my current Bowie songs).


Bowie, David 1984
Bowie, David Absolute Beginners
*Bowie, David Ashes To Ashes
Bowie, David Black Country Rock
Bowie, David Black Tie White Noise
*Bowie, David Blue Jean
*Bowie, David Boys Keep Swinging
Bowie, David Cactus
*Bowie, David Cat People (Putting Out Fire)
Bowie, David Changes
*Bowie, David China Girl
*Bowie, David Day In Day Out
Bowie, David Dead Man Walking
Bowie, David Diamond Dogs
Bowie, David DJ
*Bowie, David Drive In Saturday
Bowie, David Fame
*Bowie, David Fashion
Bowie, David Five Years
Bowie, David Golden Years
Bowie, David Hang On To Yourself
*Bowie, David The Wild Eyed Boy From Freecloud
Bowie, David HEROES (1977)
Bowie, David I'm Afraid Of Americans
*Bowie, David Jean Genie
*Bowie, David John, I'm Only Dancing
Bowie, David Jump They Say
Bowie, David Kooks
Bowie, David Laughing Gnome
*Bowie, David Let's Dance
Bowie, David Life On Mars
Bowie, David Loving The Alien
Bowie, David Modern Love
*Bowie, David Moonage Daydream
Bowie, David Never Let Me Down
Bowie, David Queen (@$%&#!)
Bowie, David Quicksand
*Bowie, David Rebel Rebel
Bowie, David Rock N Roll Suicide
Bowie, David Scary Monsters (& Super Creeps)
Bowie, David Seven
Bowie, David Slow Burn
*Bowie, David Sorrow
*Bowie, David Space Oddity
*Bowie, David Starman
*Bowie, David Suffragette City
Bowie, David The London Boys
Bowie, David The Prettiest Star
Bowie, David Thursday's Child
Bowie, David Time
Bowie, David Tonight
Bowie, David TVC15
Bowie, David Uncle Arthur
*Bowie, David Under Pressure
Bowie, David Underground
Bowie, David Unwashed & Somewhat Slightly Dazed
Bowie, David When I Live My Dream
Bowie, David Width Of A Circle
Bowie, David Word On A Wing
*Bowie, David Young Americans
*Bowie, David Ziggy Stardust
Bowie, David Vs 808 State Sound & Vision (808 Mix)
Queen And David Bowie Under Pressure

* have been sung

Hey I bet I have better Bowie coverage than a lot of the 60,000 or 100,000 song copy pirate KJs.

It is what my singers want. I am willing to bet that many of them will eventually get sung, so far about 1/3 of them have, much better than my average 12% for my songlist in general**, and that is with about most of them very new.

** 650 different songs (1200 total songs) in 30 shows out of a songbook of 5000.