I had thought about doing a survey like this at one time but after thinking about it more decided not to. Consider the setting. Many of us play in bars. Bars have drunk people. Drunk people like to do all sorts of strange things. Give them an opportunity to open their mouths (so to speak) and you never know what kind of bizarre things will come out. Basically what I figured was the number of useful submissions would probably be far outweighed by the nonsense ones. Instead I rely on just talking with my guests and finding out from them what they think I could do to make things better.

We give each of our venue owners/managers an evaluation form at the end of every contract/agreement term. It provides additional feedback (in writing) that could benefit us at a further junction down the road. It also lets the owner know that we are serious about our "karaoke business". I think it also shows a level of professionalism that most in our line of work just dont practice enough.

Its also great to send to charity, private, or corporate functions. We always send one about a week after each gig and the response is very positive. Heck, half the time we get a very nice thank you letter along with it.

Always send it with an SASE!!!!

As usually there are some NAY SAYERS who know they are the best and don't think that any suggestions would be good ones. The truth is there are no PEREFCT KJ's out there. There are some GOOD ONES and there are some BAD ONES.
But PERFECT ...NOT

The sheet would allow those who have complaints and ideas to be able to submit them without the fear of being TARGETED for their comments.
Even if it was one suggestion out of 10 ..it could be worth looking in to ?

I had thought about doing a survey like this at one time but after thinking about it more decided not to. Consider the setting. Many of us play in bars. Bars have drunk people. Drunk people like to do all sorts of strange things. Give them an opportunity to open their mouths (so to speak) and you never know what kind of bizarre things will come out. Basically what I figured was the number of useful submissions would probably be far outweighed by the nonsense ones. Instead I rely on just talking with my guests and finding out from them what they think I could do to make things better.

I agree...and chances are, if you ever talk to any of your customers, you know what they like, anyway -- and most drunk people are not afraid to tell you what they don't like. I have found that the thing I find people complain about, I can't do anything about anyway -- 1 1/2 hour rotation...nothing I can do...

If people don't like your sound, they'll go elsewhere. Selection? Same. If your bar is busy, you have no worries.

birdofsong

Kind of losing the point here. I use this tool because sometimes people may have something to say about your show or the place you're hosting at and it is comfortable to have that anonymity. I also like reassurance, particularly if management gets full of themselves (see Babs' thread) -- and frankly, sometimes we don't notice all or anything that might be wrong at a venue and everybody is scratching their head about attendance. I guess I'm saying why not give people the opportunity to say something anonymously on an evaluation sheet?

Again, I hand these out if someone is interested - not to drunks...that'd be bloody ridiculous. Furthermore, I'm certainly not afraid of what is on those evals. Don't we get a yearly review with our jobs - even if we're doing a great job?