I sent a support ticket to them about the forums a while ago and got this answer:
Quote:
Unfortunately our User Forums have come under attack from several unscrupulous individuals that have caused us to take this action and close the User Forums.
Currently we are working on a way to limit such activity so that we can reopen the User Forums. However, we are unable to provide you if and when the User Forums will reopen at this time.
Have a great day,
Support Team
Hope that clears it up.