Karaoke Forums

Purchased a new VocoPro Gig-master from Guitar Center about a year ago and never opened it until today. It's been in storage since we moved from IN to NC. Called VocoPro tech assistance. That was a joke! The guy had no idea what I should do. He said, and I quote: "Well, when our products sit in a box, they begin to break down". Yes, he really said that. Then he said he didn't have any idea what I should do...yes, he actually said that as well! Said I could call one of their tech people in NC. Called the number. It was some guy's home who does free-lance repair I guess. Still waiting for return call. CAN ANYONE OUT THERE HELP ME??? So sorry I bought this product. Obviously, they don't stand behind them or hire people how can actually help!

Probably just one of the rubber bands that drives the opening mechanism fell off. If you were to open it up, you could possibly find it just laying there and put it back on and have it up and running in less than 5 minutes.
This has happened to me with more than one dvd player in the past.
If it's still under warranty, though, DON'T open it yourself. Let the warranty look after it, because otherwise you could void the warranty.
On a side note, this doesn't belong in the "Newbie Intro" section. It should be in the "Technical Questions" Section.

Moved to Tech Area..