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PostPosted: Sat Oct 03, 2015 11:42 am 
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Joined: Sun Feb 29, 2004 10:34 am
Posts: 121
Location: Upper Peninsula
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I've been really happy with the customer service I get from Tricerasoft, and I wanted to crow about it. One of the things they do every week is have a giveaway of song credits for karaokedownloads.ca, and I'm amazed at how few people participate in those giveaways. You don't have to be a karaoke host to participate, but you do have to have either an account on karaokedownloads.ca--or have the account number of a friend you want to donate your winning song credits to if you win--to receive your credits.

When I message them on Facebook, they get back to me often within minutes, and at most within a day. It's great to see a company that is run with customers in mind.

No, I don't use their hosting products, and no, I'm not an employee of Tricerasoft or karaokedownloads.ca. I'm just a very happy customer who wants to give credit where credit is due, and see more people participate on their facebook site.

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Karaoke. Because it's a lot cheaper than therapy.


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PostPosted: Sat Oct 03, 2015 3:43 pm 
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add me to that list. had one issue with a bad copy of a song, they corrected it by the next morning (happened at a show so they were closed). nothing but good to say about them.

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Paradigm Karaoke, The New Standard.......Shift Happens


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PostPosted: Wed Oct 07, 2015 5:39 pm 
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They are my automatic go-to for music. I go there first, before any other site. When Karaoke.net comes online, that may change, especially if Tricerasoft gets killed by the publishers.

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