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 Post subject: Rotation Dilema
PostPosted: Fri Sep 19, 2008 7:04 am 
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The THURSDAY show is going well, the bar advetises a "raffel" type contest for $100 at the end of the night .... You get a TICKET for every song you sing and the TALK is --Arrive Early and get more chances to win !!!

I tried the bring one sing one and the SINGERS complained to the mgr - They want to give me there 1 2 or 20 songs all at a time.... So I put their STACK in a line and create a revolving rotation adding new singers as they hand in requests.
By the end of the night the rotation was 15 singers and I was TRYING to add some just arrives into the rotation to singe at LEAST ONCE. This is were I got in trouble as one WHINEY guy was complaining that since he was there EARLY as advetised these OTHERS who came in late should not sing before him..... I see his point and he does have some merit? BUT HE JUST SANG and these people were at the END of that rotation ... There was only 15minutes left to the show and he knew he wouldn't sing another song...he complained to the mgr and got to sing again before his turn?

I guess you can't please everyone ....... BTW he didn't win the $100 heheehehehh


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 7:30 am 
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This is a 'classic' example why a hard/stone set of rules are worthless. You are not going to win this battle, either choice you make...someone is po'd and is going to complain. My thought on this, which pry differs from most others...the whiney guy don't sing again, get the new singers up. UNLESS, they are a group of people that just come in at last minute and try to jump in the rotation..just for spite. You may or may not have a way of knowing this, but if there are repeat offender of this..you say sorry, I can't take anymore slips......MrD

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 7:46 am 
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I have had that problem as we take several songs on one slip or even oral requests. We got a roll of regular raffle tickets and gave everybody when they sang. It is a pain

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:02 am 
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No this is where your rotation rules DO play a hard factor. If this is the way you normally run your show, then the customers would know this. If they were new to your show, then the policy gets explained. So let him whine away as long as you aren't playing favorites or bumping people up!
We've done similar raffles but the rotation rules still apply. Get there early, you will get more chances to win, but you are not going to ace out new singers for their chance as well.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:09 am 
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I insert new singers, old singer then new singer.... so a new singer if they are lucky will only have to wait one turn.

Once I call out over the mic, from this point foward I can not promise if you hand me a slip, you will be able to sing, all new singers go at the end of rotation.

To be honest, as long as your system for rotation is consistant. People (regulars anyway) don't tend to complain.

I use the quotes "we're british, so prepare to queue" and "if it was based on talent, everyone here would go straight to the front, sadly karaoke's not so get ready to play nice and wait your turn."

I've had new customers complain, but they can see i'm fair, so most tend to come back.


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:11 am 
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I'd say the problem here is that a fair rotation doesn't tie in well with how this raffle is being promoted.


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:13 am 
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Another reason for my number 1 rule for bar owners that is established in the beginning: "I don't tell you how to mix drinks; and you don't tell me how to run karaoke."

Kelly :lol:


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:18 am 
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Although most of my shows are at my house for parties(we currently have 28 yes responses on the evite and tend to get another 10 or so that come but don't respond), I am consistent with my rotation and try and get new singers moved into the rotation fairly. Lonman is right, having a set of rules would greatly help you in this situation. Make sure the manager knows the rules and agrees with them as well. That way he/she has bought into them and supports them and by extension, you. It's much easier as a manager to explain to a customer that your employee is following the established rules than it is to try and make something up on the fly. That's usually when a manager gives the customer what they want.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:23 am 
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I guess I didnt understand the question but a t one place we had a drawing for $50 $30 and $10 bar tab. If somebody started whining to me about that I would shove it in his shirt pocket and say theres one chance you dont have. We have never had that problem.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:26 am 
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It may just be this little whineyass baby ..don't know - All other singers seem to understand how it works, its a rotation and a line - Once you sing you go back to the end of the line ??? I try to be FAIR as possible but just because you are there at starting time and hand me 10 slips..... You can't sing all ten songs --when there are other people coming in also :mrgreen:

The problem in THIS bar is all the singers are FRIENDS sort of with the MANAGER and some cry to her if they don't get to sing their FAVORITE song which is usually the last song they handed in :withstupid: --manager does her best not to piss any of them off...but there are only so many singing minutes in a night


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:38 am 
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One thing does come to mind. A stranger said something to the bartender about he thought it was rigged. The owner got HOT!!! He got on the mic and said we can eliminate this drawing right now!!! We didnt get anymore complaints. Now that I think about I would announce on the mic at that time something along the same line.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:39 am 
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jamkaraoke @ Fri Sep 19, 2008 9:26 am wrote:
It may just be this little whineyass baby ..don't know - All other singers seem to understand how it works, its a rotation and a line - Once you sing you go back to the end of the line ??? I try to be FAIR as possible but just because you are there at starting time and hand me 10 slips..... You can't sing all ten songs --when there are other people coming in also :mrgreen:

The problem in THIS bar is all the singers are FRIENDS sort of with the MANAGER and some cry to her if they don't get to sing their FAVORITE song which is usually the last song they handed in :withstupid: --manager does her best not to tinkle any of them off...but there are only so many singing minutes in a night


Chances are even on a semi bad night, no one singer would be able to even sing 10 songs anyway. I had people on Wed turning in slip after slip. We had a light rotation fo about 12 singers, but after about 5 songs for each, I told them look no more, you aren't even going to get through all of these & have them put the songs in the order they would like - which they did, but later changed anyway.
I hate when people hand me stacks, because they EXPECT those songs to be theirs for the night. I don't work it that way, you have what is on top of the stack, if someone else sings a song that happens to be in your stack, then maybe you should have put that one up first if you really wanted it. I won't keep track of what's underneath & HOPE we'll have enough time for you to sing it.
But enough on that off topic..... :roll:

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:41 am 
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Nlouch @ Fri Sep 19, 2008 9:11 am wrote:
I'd say the problem here is that a fair rotation doesn't tie in well with how this raffle is being promoted.


Why's that? You get there early, put up songs, sing every round, you get more tickets than someone who gets there later & may only get 1 or 2 songs in.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:49 am 
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Lonman @ Fri Sep 19, 2008 11:39 am wrote:
I hate when people hand me stacks, because they EXPECT those songs to be theirs for the night. I don't work it that way, you have what is on top of the stack, if someone else sings a song that happens to be in your stack, then maybe you should have put that one up first if you really wanted it. I won't keep track of what's underneath & HOPE we'll have enough time for you to sing it.
But enough on that off topic..... :roll:

I don't know if it is off topic, it is rotation -- sort of. 8)

I had a lady be the first to put in Black Velvet, then she did a request for someone (put in by a co-host). In the meantime two other ladies had tried to put in Black Velvet. I went back to the second one who put it in and told her I had put it up for her, and told the first lady that she had lost it because she bumped another song ahead of it. No complaints, either. We have a very nice crowd.

When it comes to certain songs like that one, Folsom Prison Blues, (formerly) Before He Cheats, etc. I warn them if they put in multiples with that song later.

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 8:51 am 
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Lon we just hand them back the extra slips and say seeya next week.But our slips have lines for 4 songs. Very seldom does a singer have in more than 4 songs. We will change the order or put in a new song by oral request. In the last hour we are fast rotation trying to get everybody in.. When time runs out Bye!!!

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 10:55 am 
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The thing I can see with tying the raffle in with the singing is that if you do allow new singers to be put in the middle of the rotation and someone comes in at the last minute and they get put up soon and then they just happen to win the raffle someone in the room is going to get P.O.'d especially if they were there all night and sang 5 songs to the one that the newbie sings.

Yea Yea I know it just like any other raffle or lottery it only takes one ticket but then why show up early, drink, and then have someone show up who might not even order anything and then win.

I think in this situation any new singer should go to the end of rotation and if they don't get to sing then maybe next time the will show up early.

Lone Wolf


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 11:17 am 
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You said you put the new singers at the end of the rotation. That should have been fine. You did nothing wrong !

I would have brought up the whiner and showed him where the end of the rotation was and that they weren't going before him because he just sang. Right after he left the stage I would have announced that new singers have arrived and were placed at the end of the rotation, so everything is fair. And I would add, not everyone may have a chance to get their song in and I am sorry for this, but we must keep the raffle fair for everyone. No one gets special treatment !

Since the guy just left the stage it would probably be obvious to the people who knew he was complaining why you made the announcement. Maybe this would have kept him from complaining to the owner. :D

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 11:25 am 
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just explain the rotation in the "line" scenario.

Is the guy HONESTLY going to get upset that new people signed up after the line was created? Try yelling at the folks at the end of the line "NO, You CAN'T sign up here... this line is already SET!"

Gimmie a break. I'd have told the whiner to mind his own business... mine is RUNNING the karaoke.


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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 11:45 am 
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now, MY policy is "new singers sing first" if I get 1 or 2. if i get a bunch all at once i will normaly filter them in between. new singer , old, new ect. MY belief is that when we let a new singer sing right away they have fun and decide to stay for another. often times they will get bored waiting through a rotation and leave before they even sing. I always do it and all my regulars know it. so its fair, no favorites its just how I believe it is best for the singers, myself and the bar. Not much buggs me more than waiting an hour to sing my first song..usually when that happens I see one or 2 favorites do two or three songs.

around that time somebody who knows my show asks why WE don't have A: "This show" or B: "A show in town tonight"

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 Post subject: Re: Rotation Dilema
PostPosted: Fri Sep 19, 2008 12:54 pm 
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supercharged @ Fri Sep 19, 2008 2:45 pm wrote:
now, MY policy is "new singers sing first" if I get 1 or 2. if i get a bunch all at once i will normaly filter them in between.

My co-host takes the "sod 'em" approach, and adds them at the end, making them hear everyone first. Bring up a song, or wait.

I like to be a bit proactive. I add new singers 5th in line, which is a reasonable wait in my opinion. It also matches my four-singer announcement queue on CompuHost, so no one "disappears from the screen".

I also allow and encourage dibsies on a turn, so if someone arrives and tells us they are there we put them in the rotation even if they aren't going to sing in the first round. Husband and wife combos like this a lot, because they don't have to wait through a bunch of singers for their spouse to sing.

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