mustang..
this may be the scenario too..
sometimes the box gets damaged or they didn't like the box it came in.. so some musician/engineer may have changed the box it or components that it came in or with. we have seen this a few times.. OR it may have been an imported or discontinued item and no parts are available for the item. I have been real good at replacing SoundTech with Eminence or EV items. (just use your head when doing it)
Good luck my friend