ripman8 @ Tue May 26, 2009 2:57 pm wrote:
...JR, Never EVER EVER suggest I buy anything from that place again. I have an $84 set (actually two) sitting here that won't work and they refuse to refund me money or let me trade in on something else. They can kiss my big what b-hind!
Sorry to hear that ripman. While I have been fortunate enough to not have had any misdealings with them, I don't doubt that there may be others who have their personal issues.
I know that if I feel I'm not getting the proper treatment, and I don't get the expected response from a vendor, my next contact is the original manufacturer.
Have you attempted to address your grievance directly to Chartbuster? I would hope they would want to know if one of their dealers may be misrepresenting them or their product. Chartbuster has a good one-for-one return policy (or at least they did). There may be a shipping issue, but I would convince them to charge that to the dealer.