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 Post subject: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 8:55 am 
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Just curious, who here uses a kiosk and which one?

I use c.staley's kiosk and it's fantastic. It isn't dependent on any other program, like the one for compuhost is.
Here's the benefits I've found for using it so far. I copied and pasted this from another thread to save time.

Quote:
They are, so far:
-No more high book printing costs (I'll only print 1 of each book from now on, artist and title)
-No more carrying and distributing said books, which means that the search for the missing books at the end of the night are over.
-No more printing slips (Saves on toner and paper) which means no more wasted slips because the drunks can't be bothered to pick them out of the beer spilled on the table or pick them up off the floor.
-No more misplaced slips. Although I have never once missed a slip, as someone pointed out, people tend to toss filled in slips any old place and sometimes even in the discard pile, forcing you to be on the look out at all times.
-Song list is ALWAYS current
-No more slips filled out with songs I don't have because they didn't bother to check the book
-No more drunken writing to decipher
-No more having to ask the person who put in "X song" to come see me because I have more than one James or Sally. The kiosk can force the user to enter a last initial.
-No more having to argue with people that I may or may not be able to get their song in because time is running short. The Kiosk can be set to automatically give that warning.
-I have had feedback that the customers LOVE that I'm "keeping up with the times" and I've "gone techno" and I'm more advanced than any of the other shows around. It impresses them and shows them that I care about improving my business.

And last but not least (and by far in my opinion), the best benefit:

-No more arguing with the drunks who beg you just to squeeze them in for one more song. The kiosk can be set to tell people that you are out of time and not taking any more requests.

What are they going to do? Argue with the computer? Many are too drunk to figure out that I'm the one who controls it and all they would have to do is walk over and argue with me, but instead, they just don't!


Last night, in fact, I had the opposite happen. A guy walked in during the last song and started up the usual begging to please be put in, just one more, etc.
I told him that I was already going 15 minutes overtime and I wasn't going any further. His response was "well the bar doesn't close until later"
My thought on this is so? I am finished at 1:00. (I didn't say that, though). And what is with these people that think you should just keep working without getting paid? THEY wouldn't throw in an extra half hour or so at THEIR work for free. Why is it expected that we do?
But I digress.
Then I had an idea.
I pointed to the kiosk which was on the "no more requests" screen. He looked at and then walked away, leaving me alone!
LOVE IT!!!


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 9:33 am 
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I used to use the Karaoke Songfinder, and it's not a bad Kiosk at all. But since I use CompuHost I switched over to their Kiosk, just easier that way for me. And it offers the browse singer's history, which comes in handy for my regulars. It also offers my regulars to connect from their smart phones and enter the request directly from them.
I would never go without a Kiosk anymore. It's saves tons of money that I usually would spend for reprinting books, the Kiosk is always up to date. Setup time is a minute; so all in all I'm very happy with that system.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 10:06 am 
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I really do love to hear success stories like this.... because it proves what Exweedfarmer and I have said for years... Once you use a kiosk, you don't want to go back to books - ever.

Now, I we could convince KJ's that there really will be no "long line of angry singers waiting for one drunk guy to finish browsing" or that they would "need at least 3 kiosks set up for my regular hugely busy, wildly popular shows."

Sevarin: Have you encountered either of these situations?


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 10:10 am 
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Our next gen kiosks will run on $150 android tablets.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 10:11 am 
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Very few I can remember. I just added a second screen, that should take care of it. Probably also because of the smart phone connection possibility.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 10:21 am 
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So far, I've had a wait list of about 2 minutes and roughly 3 people in line at a time. Generally, if they see a bit of a line up, they will wait till it's gone to come up. No one gets angry or impatient. It's easy enough for them to look from their seats to see if it's free to use. Those that wait in line clearly don't mind doing so when they could easily wait in their seats.
And like I said, so far any line up waits have been extremely minimal, not even worth mentioning, really.
I've had ONE person complain to me about using it (technophobe) and that was BEFORE he used it. I encouraged him and told him it was really easy. All he had to do was touch the screen and follow the directions. It walks you right through it. He went over, and in the span of about 30 seconds, he was done and his song was in, with NO help from me or anyone else at all.
I have an older gentleman who is 73 this year and really is technologically challenged (he has major difficulties with his bare bones cell phone) and he had ZERO issues walking up and throwing in a song without any help at all.
I have another technologically challenged person who can't wait to use the system and bugged me about getting it up and running again every night after my old kiosk comp went down.
They really do embrace it and the ONLY issue I had was as stated above. Someone wanted to play roulette. I have yet to have anyone ask for a book to browse.
The money I will be saving from book printing will be huge!
It usually costs me close to $100 per book to print and as soon as I buy new discs, they are outdated. For the cost of a little over a book and a half, I never HAVE to print books again and the song list is ALWAYS current, though I will print one artist and title book for reference purposes. But I don't HAVE to print if I don't want to.
I was always putting off a new printing since I'm always buying discs and wanting to include the new ones in the next printing. Now it's a non issue.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 10:31 am 
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toqer wrote:
Our next gen kiosks will run on $150 android tablets.

My worry would be theft on that one.
That, and being in Canada, I have yet to find one that is that low in price.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 12:45 pm 
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On those rare occasions when I take a gig I still use good ol' Sacks-O-Nuts.
"Where are you books man?"
"Books??? We don't need no stinking books..."

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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 5:53 pm 
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I use CompuHost's Karaoke Kiosk. It's awesome, like the rest of their products. It works beautifully. Love using a Kiosk.

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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 7:53 pm 
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What's the down side of these?

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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 8:01 pm 
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ripman8 wrote:
What's the down side of these?

Very little downside as far as I can see. Even before I had issues with my system, I think it might have been an unstable adhoc connection, I was given compliments for the kiosk from the two that entered their songs before the show began. I am gonna try a router as my next step.

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 Post subject: Re: Who uses a kiosk?
PostPosted: Fri Aug 26, 2011 9:29 pm 
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ripman8 wrote:
What's the down side of these?

None except as I have noted above ( karaoke kamikaze - used with a book)


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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 6:29 am 
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Seriously considering this. I could still bring a book or two (no more updating though) just as a reference for those who don't know what they want to sing and just want to browse. That way they don't hold up the kiosk. Is this wireless? I have enough cables and cords to deal with. I'd like to just wheel in, turn it on and be done with it.

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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 8:41 am 
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I used adhoc before, but it was too flaky. I just bought a little wireless router for $29 at Walmart and it works just fine.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 8:42 am 
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You can have it wired if you want, but I use a wireless router. That was I can put my Kiosk anywhere withing range.
I highly advise going the kiosk route. I have yet to see any real disadvantage of it.
If anyone else can think of one, please do let me know.
BTW, c.staley's kiosk is called Songfinder. Works amazingly well and is made to use as little memory and resources as possible. I have seen no spike in my comp resources at all for the use of it.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 8:44 am 
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I was going to post some of my own screen shots for you guys here, but it seems c.staley has done a much better job than I ever could.
http://songfinder.dkusa.com/


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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 9:02 am 
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Chip's Kiosk is great. Just keep in mind that it is a 16-bit application and won't run on 64-bit Windows OS. One of the reasons I switched to Invicion's Kiosk.


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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 9:39 am 
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The down sides I've found are:
1. Kiosks are pretty useless for outdoor gigs.
2. More stuff to pack around if you use books too.
3. Greater susceptibility to Murphy's law.

I have only had one kiosk die on me since I started using them and that was due to a direct water balloon attack.

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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 3:05 pm 
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well, Murphy WAS an optimist :lol:
i am liking the idea, does anyone just use 1?
at $170.00 per program key, plus an old comp for whatever i can get it for, and a touchscreen, it adds up quickly to do more than one (not a knock at all on Chips software price, it looks well worth the price to me) but 1 alone is at least 2 years worth of book printing all at once let alone 2.

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 Post subject: Re: Who uses a kiosk?
PostPosted: Sat Aug 27, 2011 4:48 pm 
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Picked up a wireless router today for $30 at target. test ran (including while playing a song) and it worked.


wonder if hooked up to my show computer if it will allow me to use the smartphone function. One way to test it is to try it and try linking up to it via my home computer.

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