Mistaken0978 wrote:
So, the bump feature in KaraoQ seems to be a hot topic. Calling it a bribe doesn't make sense. It's a bump up in the queue and that is it. It's a chance to pay to sing earlier. In my experience going to and running shows the night is a lot more fun if the host runs the show and not the crowd. If you have regular singers that have bad attitudes and will leave if you break an unwritten rule then let them go. They are the reason some bars can't make money. Venues need paying customers not freeloaders. I understand you want a following but you are allowing them to run your shows which isn't good for business if they aren't spending money when they are taking up space.
What if the regulars are spending money? I have small groups that come out week after week. They eat dinner, and then drink for 2-3 hours. I am not going to piss them off in the hopes that some wahoo I may never see again will drop in and pay $100 for priority placement in the rotation (my minimum to even consider a bump and no one has ever paid it).
Actually, if the KaraoQ folks will let me set my own Bump pricing, I will be happy to implement it -
$133 puts you 3 away
$266 puts you 2 away
$399 puts you 1 away
$666 and I will stop the current singer and put you on stage right now
(All prices adjusted to account for the 25% fee being charged by KaraoQ)
Mistaken0978 wrote:
I've taken tips to move people up in the rotation and not one person complained. It doesn't hurt the integrity of your shows if you are in control of the night.
Do all of your customers know that you will take cash to get bumped up? If not, that is just a different kind of favoritism. If everyone knows and they have no problem with it, so be it. If only a few people know they can slip you a few bucks then that is a direct reflection on integrity. All or nothing. Advertise you take money for priority placement or don't accept the practice.
Mistaken0978 wrote:
New patrons should be welcomed and not placed in the back just because the crowd doesn't know them. Give them a chance to pay to showcase their song. If they stink then the crowd will be extra tough on their ratings if they bumped to get a better spot in the queue.
Many of us already mix new singers into the rotation so they can get on stage at least once in the evening. So they are already getting priority placement without paying any money. We aren't going to alienate those people by charging them money for something we have done for free for years and years.
Ratings? I don't want anyone rating my singers. That is just drama waiting to happen. People can figure out all on their own who is a great performer and who isn't by just paying attention. I don't want to see a ranking system that people can use against each other. We have enough Facebook shaming going on without someone being able to point out that Bob is the worst ranked karaoke singer in the US.
Mistaken0978 wrote:
The bump feature can help the night by bringing new life to shows that you haven't seen before if the singer is good. It will get people talking and KJ hosts will interact with the crowd to explain the benefits of using the app.
What benefits!?!? We have yet to hear any direct benefits to the KJ of using the app except for the potential increase in income which many of us will not accept because of the negative impacts it would have on our shows.
Mistaken0978 wrote:
Once they hear what they could win, the customers will want to spend more money to get the rewards through the app. Tipping the DJ/KJ hosts, buying drinks/food and using the bump feature will earn them points for prizes if they are using the app to do these things.
What prizes? Nothing about that on the web site. Where do the prizes come from? Who is paying for the prizes?
The KaraoQ app doesn't even track JUST MY customers. It lumps them all into a giant worldwide database. How do I know if Chris A. is me or someone else? How can I track points and rewards for a unique person if they aren't unique? The current iteration of the app leaves the door wide open for abuse of any point/reward system.
Oh....why in the world would I want to promote the behavior of paying a host for preferential placement in the rotation just so a singer can get points towards some sort of prize anyway? All that means is that people with money are more likely to get a prize than people without; all the while pissing off customers who don't have money or simply don't feel it's right to have to pay for preferential placement.
Have you never stood in line for anything in your life?
Give us some real life examples of something a customer has won by using this app. What rewards have singers actually walked away with that make this so compelling?
Mistaken0978 wrote:
So don't try calling it a bribe to justify people being cheap.
I am calling it a bribe because that is exactly what it is. The cheap people won't be bribing.
Mistaken0978 wrote:
Karaoke shows are up to the host and not the crowd. I know we can't please everyone but don't write off the KaraoQ app if you don't like 1 feature, especially a needed feature. There are KJs out there that don't get paid enough to host their shows. This gives them a chance to make some extra money and gives them an advantage over other hosts that don't use the app.
If a host isn't getting paid enough, that is on them. Hosts have to prove their worth and justify their rates. No app is going to fix that for them.
If they are working in an economically depressed area that keeps rates low, what makes you think that customers in that area have the extra money to bribe their way yo the top of the list?
The app is more of a financial advantage for hosts that work in areas where customers have more discretionary income. A host in downtown LA will ALWAYS make more money with the app than a host in Spokane, WA.
If the advantage you speak of is purely financial, so what. The app in and of itself doesn't appear to draw customers into a venue and that is what venues want - more paying customers. In fact, it can't draw customers in unless customers know about it so it is currently in a chicken/egg scenario where they need us to promote their app so they can succeed.
The app doesn't solve any problems for KJ's that other apps don't.
We don't need the app, the app needs us.Mistaken0978 wrote:
Customer rewards for spending money at karaoke bars can be huge for the hosts to get regulars that will actually make the bar money versus regulars that don't spend money and complain about everything that doesn't go their way.
Why do you think regulars don't spend any money? Historically it is EXACTLY the regulars that keep karaoke going because they are there every week spending money. Good hosts develop that loyalty in a variety of ways. One of those is running a FAIR rotation and not accepting bribes!!
It sounds to me like you would rather have regulars that will compete for bump placement than people that are there just to have a good time.
Mistaken0978 wrote:
Do you have control over you shows?
Yes.
Mistaken0978 wrote:
Do you want extra spending money?
Silly question. For many of us that is exactly why we got into this business in the first place.
Mistaken0978 wrote:
Do you want the venues you host to succeed?
Most of my venues have been around 15+ years. They are already successful. My karaoke shows are well attended and people spend money. They are successful.
Mistaken0978 wrote:
If you answered yes then this app is for you.
So without this app, control, success, and extra money aren't possible? I have 30 years of proof against that.....
Mistaken0978 wrote:
If you answered no then you might want to get control, find another venue you actually like and let's face it everyone wants extra spending money.
Who would answer no to any of those questions!?!?
Mistaken0978 wrote:
This app will change the karaoke industry for the better. I'm not going to BRIBE you to use it because it's your choice.
My prediction -
This app will not reach mass appeal so long as the Bump feature is mandatory. Too many hosts will simply not use it if Bumping appears anywhere in the singer interface because it goes against how they run their shows.
If they remove that feature in lieu of a subscription model, then the app has to provide some other material benefit to the KJ. I have a tip jar that doesn't keep 25% of what it put in. Oh.....and many hosts don't accept tips anyway. So what else does the app do that can't be done without it that adds real value and puts real money in a KJ's pocket?
This app is going directly against the established industry practice of running a fair rotation by turning karaoke into a money making venture for people that don't seem to really understand how karaoke works across most of the US.
I have had conversations with every host that works for me (10 of them). I pointed every one of them at the KaraoQ site and asked them what they thought. Every single one of them panned it.
That may be because I have made it perfectly clear that boobs, bulges, booze and Benjamin's do not impact the rotation. But not a single one saw any other redeeming quality in the app or felt it was a must have.
As a former marketing person, I can appreciate the concept of putting lipstick on a pig to dress it up and make it more desirable.
Under all that lipstick, it is still a pig.
Finally - I am pushing back so strongly because there is no real evidence backing up anything you have claimed. I have watched the marketing videos, as well as videos of presentations at a few of their events. It seems to be more beneficial to the karaoke companies and record labels and perhaps venues than to KJ's.
Again, they needs us more than we need them.
Provide some case studies of KJ's that are doubling their income (averaging $300/night) and you will get a lot of us to listen.
Provide some case studies showing that the app attracts and retains PAYING customers and you will get us to listen.
I am still waiting for my email with these questions to be answered.....